CONTACT US

We would love to hear from you!

You can reach our customer service via channels listed below from Monday - Friday 9 AM and 6 PM.

LIVE CHAT ON ACCESS WINE & LIVING FACEBOOK MESSENGER

 

OFFICE ADDRESS (we don't receive customer there)

HYPHENEA HK Limited (ACCESS WINE HK & LIVING is a trademark of HYPHENEA HK Limited)

10/F Guangdong Investment Tower, 148 Connaught Road Central - Hong Kong

 

RETURN ADDRESS (NO drop off service) - Refer to our Returns & Exchanges Guide here

HYPHENEA CO Limited

8F., No. 68, Section 1, Keelung Road, Xinyi district, Taipei City  11070 - Taiwan

Tel. : +886 2 2528 0098

CUSTOMER CARE

If you need help:

  • Placing an order
  • Tracking your purchase
  • Managing your ACCESS WINE & LIVING account

or simply want to give us your feedback and comments, Email contact@accesswine.hk

If you need help:

​Email return@accesswine.hk 

In all cases, you can chat live with us on Facebook Messenger from Monday - Friday 9 AM to 6 PM.

OTHER ENQUIRIES

  • If you are interested in joining our team & careers opportunities, email people@hyphenea.com
  • For Media and Press request, email press@hyphenea.com
  • If you are a related products supplier, a distributor or a HORECA professional searching for a partnership, or a company searching for corporate gifts, email partner@hyphenea.com