FREE DELIVERY POLICY
OWNERSHIP AND ACCEPTANCE OF YOUR ORDER.
You will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you.
Unless you cancel your order, acceptance of your order and completion of the contract between you and ACCESS WINE & LIVING HK will be completed when we email you to confirm the goods have been dispatched.
SHIPPING LEAD TIME
As soon as you order has been accepted, it generally takes 1 to 2 working days for our warehouse to prepare your order, and 2 to 3 working days for the courier to deliver your order in Hong Kong, Macau or Taiwan.
For other destinations, it depends, but our team will do its best efforts to give you an accurate estimate. However, ACCESS WINE & LIVING HK is not responsible for any delays caused by destination customs clearance processes. If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event.
ACCESS WINE & LIVING HK reserves the right to update its shipping policy at its sole discretion without prior notice.